ISBN: 9789813207202 | Hardcover
By reviewing regulatory initiatives in health financing, service provision, pharmaceutical sector and public health, this book attempts to connect rec... Meer informatie
ISBN: 9789811284847 | Hardcover
Professor Wang Gungwu is the Institute of Policy Studies' 12th S R Nathan Fellow for the Study of Singapore. This book is an edited collection of his ... Meer informatie
ISBN: 9789811285028 | Paperback
Professor Wang Gungwu is the Institute of Policy Studies' 12th S R Nathan Fellow for the Study of Singapore. This book is an edited collection of his ... Meer informatie
ISBN: 9789812706119 | Hardcover
The oneness of China is the norm. Periods of divisions are aberrations. This is how Chinese thinkers, leaders and ultimately the majority of Chinese p... Meer informatie
ISBN: 9789812707925 | Paperback
The oneness of China is the norm. Periods of divisions are aberrations. This is how Chinese thinkers, leaders and ultimately the majority of Chinese p... Meer informatie
ISBN: 9789814508919 | Hardcover
The essays in this volume take the 1990s after the 1989 Tiananmen tragedy as its baseline. They consist of ways of looking at China's developmental pa... Meer informatie
ISBN: 9789810243029 | Paperback
What the Jiang Zemin leadership faced in 1999 can be characterized by a century-old Chinese saying, neiyou waihuan (literally, “internal disturbance a... Meer informatie
ISBN: 9780367608057 | Hardcover
What is a detail? How is it different from xijie, its Chinese counterpart? Is "reading for the details" fundamentally different from "reading for the ... Meer informatie
ISBN: 9789814374477 | Paperback
Confucianism, Chinese History and Society is a collection of essays authored by world renowned scholars on Chinese studies, including Professor Ho Pen... Meer informatie
ISBN: 9789811236532 | Hardcover
Singapore's rapid ascent from Third World to First since its independence in 1965 has won it acclaim as an 'economic miracle'. Economic success has be... Meer informatie
ISBN: 9789811266553 | Paperback
This book focuses on the ten essentials of facilities planning and design. It covers topics such as strategic planning, space standards, architectural... Meer informatie
ISBN: 9789813148048 | Paperback
Written to educate and equip aspirant professionals, industry practitioners, and students in the knowledge and practice of contract administration and... Meer informatie
ISBN: 9789814725750 | Paperback
This book focuses on spearheading the integration of maintainability and green facility management right from the design stage. The text introduces th... Meer informatie
ISBN: 9781944659127 | Paperback
What makes consumers or institutional buyers select, and remain loyal to, one service provider over another? Without knowing which product features ar... Meer informatie
ISBN: 9781944659271 | Paperback
Many services with limited capacity face wide swings in demand that can be caused by the change in seasons. The effective use of expensive productive ... Meer informatie
ISBN: 9781944659332 | Paperback
Highly capable and motivated people are at the center of service excellence and productivity. Behind today's successful service organizations stands a... Meer informatie
ISBN: 9781944659363 | Paperback
Targeting, acquiring, and retaining the "right" customers is at the core of many successful service firms. The objective is to build the relationships... Meer informatie
ISBN: 9781944659219 | Paperback
Developing an effective service marketing communications strategy starts with a good understanding of the service product and its prospective buyers. ... Meer informatie
ISBN: 9781944659394 | Paperback
The first unspoken law of service quality and productivity is to do it right the first time. However, chances are that the customers may not be always... Meer informatie
